Resonate Ear Care is committed to protecting your privacy. All personal information provided during the booking process on our website, including through your account and consent form, is securely stored and used solely for appointment management and internal records.
This policy explains how we collect, use, and safeguard your information when you use our website.
Information We Collect
We may collect the following types of information through our website:
- Personal Information: Your name, email address, phone number, and address.
- Health Information: Details about your ear care needs.
- Form Submissions: Information you provide through online forms.
- Cookies and Usage Data: Information about your device and browsing behavior.
How We Use Your Information
We use your information collected from our website for the following purposes:
- To schedule and manage appointments through our embedded booking system.
- To respond to your inquiries and provide services.
- To improve our website and offerings.
- To comply with legal obligations.
Embedded Content from Other Websites
Our website may include embedded content (e.g., videos, images, articles) from other websites. This content behaves as if you visited the other website directly. These websites may collect data about you, use cookies, and track your interaction with their content.
Who We Share Your Data With
We may share your information collected via our website with the following:
- Healthcare Professionals and Staff: To provide services.
- Trusted Third-Party Service Providers: Including Timely for appointment scheduling and other payment processors.
- Legal Requirements: To comply with court orders or regulations. We will never sell your information.
How Long We Retain Your Data
We retain your information collected through our website as follows:
- Form Submissions: Retained indefinitely unless you request deletion.
- Cookies and Analytics Data: Retention varies based on browser settings or service provider policies.
- Other Personal Data: Retained as long as necessary for legal, regulatory, or business purposes.
Your Rights Over Your Data
You have the right to:
- Access Your Data: Request a copy of the personal information we hold.
- Correct Your Data: Request updates or corrections.
- Delete Your Data: Request deletion of your data, subject to legal obligations.
- Withdraw Consent: Opt-out of marketing or data collection (where applicable).
- Data Portability: Request a copy of your data in a machine-readable format.
To exercise these rights, please contact us using our Contact Us page.
Where Your Data Is Sent
Visitor information, including form submissions on our website, may be checked through automated spam detection services or processed by third-party providers. If you are outside of [Your Country], your data may be transferred to servers in [Your Country] or other jurisdictions with applicable data protection standards.
Data Security
We use technical and organizational measures to protect your data collected through our website, including SSL encryption and restricted access. However, no method of online transmission is completely secure.
Cookies
Our website uses cookies to enhance your experience. You can manage cookies through your browser settings.
Changes to This Policy
We may update this policy periodically. The "Last Updated" date reflects the most recent changes.
